Mi történt a honlappal? Még mindig nem tudom megnyitni..

Greyboy eredeti hozzászólása

Mi történt a honlappal? Még mindig nem tudom megnyitni..

Én péntek este óta nem tudok belépni. Írtam a supportnak és azt válaszolták küldjem el az IP címemet mert csak úgy tudnak segíteni. Nem értem mi van.

ditke64 eredeti hozzászólása

Én péntek este óta nem tudok belépni. Írtam a supportnak és azt válaszolták küldjem el az IP címemet mert csak úgy tudnak segíteni. Nem értem mi van.

Mármint hova? A honlapra vagy a lobbyba?

Se a honlap, se a kifizetés a lobbyból nem működik nálam. Ez így együtt elég szarul hangzik.

Greyboy eredeti hozzászólása

Mármint hova? A honlapra vagy a lobbyba?

Se a honlap, se a kifizetés a lobbyból nem működik nálam. Ez így együtt elég szarul hangzik.

A honlapra. Én nem pókerezek itt mostanában, csak a sportfogadást használom. Most végre be tudtam lépni, remélem most már nem lesz gond.

Én is írtam nekik.....Azt válaszolta a support, hogy kivizsgáljál és fölveszik velem a kapcsolatot. Egyenlőre semmi. Akkor te jobban jártál....

Roland1988HUN eredeti hozzászólása

Én is írtam nekik.....Azt válaszolta a support, hogy kivizsgáljál és fölveszik velem a kapcsolatot. Egyenlőre semmi. Akkor te jobban jártál....

nekem már bejön.

valaki megkata már az augusztusi rake pénzt?

Tanulságos beszélgetés a supporttal (úgy látszik üzleti érzéke nem csak a magyaroknak NINCS):

Welcome to Betfred Live Help. One of our operators will be with you shortly. Thank you for your patience.
Team Leader, Heather: Hi Balint, welcome to Betfred Online Live Support. How may I help you?
BeatTheBalint23: hello i cant find my first depo bonus. can you please check it out for me?
Team Leader, Heather: sure
Team Leader, Heather: z1
Team Leader, Heather: One moment please, whilst I review your account details...
BeatTheBalint23: ty
BeatTheBalint23: if i go to Bunuses at ,y account page
Team Leader, Heather: You're first deposit bonus is in your bonus balance
BeatTheBalint23: yeah but there is an error message
Team Leader, Heather: you have $310 left to redeem
BeatTheBalint23: unable to login
BeatTheBalint23: at bonuses at my account page
Team Leader, Heather: you need to accumulate a further 24 points for the next bonus to release
Team Leader, Heather: unable to login to what?
BeatTheBalint23: thats whai i ask
BeatTheBalint23: let me desribe
BeatTheBalint23: im at my account page.
Team Leader, Heather: on the website?
BeatTheBalint23: there is menu: with home, settings, player tranfer and so on
BeatTheBalint23: no. in the players lobby/my account
Team Leader, Heather: you should not be getting asked to login
Team Leader, Heather: as you are already logged in
BeatTheBalint23: i know
BeatTheBalint23:
Team Leader, Heather: I have never seen this before
Team Leader, Heather: can you please send us a screenshot so we can exactly what you are trying to do?
BeatTheBalint23: it writes: Internal Error- Unable to log in. Please contact Customer Support at support@betfred.com for immediate assistance
Team Leader, Heather: I need to see it
BeatTheBalint23: ok
Team Leader, Heather: need a screenshot
BeatTheBalint23: i moment
BeatTheBalint23: 1
Team Leader, Heather: please email it to support@betfredpoker.com
BeatTheBalint23: ok
Team Leader, Heather: Is there anything else I can help you with in the meantime?
BeatTheBalint23: can you please tell me the exact time when my first depo bonus is over?
Team Leader, Heather: 07/10/11
BeatTheBalint23: that time is already gone. i mean finish, i guess i started that time, right?
BeatTheBalint23: r u there?
Team Leader, Heather: yes
Team Leader, Heather: no the bonsu was credited 07/07/11 and will expire on 07/10/11
Team Leader, Heather: it is the 02/10/11 today
BeatTheBalint23: uhh
Team Leader, Heather: you have five more days to use the bonus funds
BeatTheBalint23: :/ that sounds bad
Team Leader, Heather: the bonus is available for three months
BeatTheBalint23: cant we make it longer? yeah but havent played for like 2
BeatTheBalint23: i have sent you the screenshot anyway
Team Leader, Heather: after the bonus has expired you can contact us and we should be able to re-add the remainder
BeatTheBalint23: no. i want something evidence, that you will do that for sure. i mean i wont deposit again, and see my bonus gone, money up here, and wont get any bonus. sorry. i want something like a promise or substantioation.
Team Leader, Heather: I can not do anything until the bonsu has expired
Team Leader, Heather: there is no attachment in your email
BeatTheBalint23: but you can promise now that you will re-add the remainder?
BeatTheBalint23: there IS!
Team Leader, Heather: No, no promise
Team Leader, Heather: as all bonuses expire after three months
Team Leader, Heather: once it has expired we will review your account
BeatTheBalint23: okay, but then you will lose a player. i know, thats why we are compounding.
Team Leader, Heather: I am sorry you feel that way
Team Leader, Heather: Is there anything else I can help you with?
BeatTheBalint23: lol. so you cant check it out NOW, if you can make the bonus time longer? i mean this is ridicolous.
Team Leader, Heather: No I ahve explained we must wait til the bonus has expired
Team Leader, Heather: You must contact us and we will review your account
BeatTheBalint23: okay. if we cant agree in this, then its time me to find a new iPoker room for my play, where i can get first depo bonus for 90 days. pretty sad. goodbye.
Team Leader, Heather: you have had the first deposit bonus for 90 days
Team Leader, Heather: y7ou just have not converted it
BeatTheBalint23: i know.
Team Leader, Heather: I have told you to come back after it expires
Team Leader, Heather: and a decision can be made then
BeatTheBalint23: i just wanted to make a new agreemant, but now i see its impossible.
Team Leader, Heather: it is not possible now
Team Leader, Heather: you must wait
Team Leader, Heather: then contact us
Team Leader, Heather: and we will be able tor eview your account
Team Leader, Heather: Is there anything else I can help you with?
BeatTheBalint23: okay, but as you can see, i wont deposit then.
BeatTheBalint23: no nothing else. thanks.

Van magyar supportja ennek a teremnek,vagy valaki kapcsolatba velük?Mert ha live chatbe írok vagy a supportos emailre,hát mit mondjak soha nem sikerült még semmit elintézni,az emailre meg nem nagyon válaszolnak,milyen support az aki nem tudja milyen promói vannak a teremnek?!...
üdv-balázs

Mást is ez a hibaüzenet fogad a cashierben pár napja???
"System error (no cashier available), please contact technical support."