Evolution eredeti hozzászólása

Tanulságos beszélgetés a supporttal (úgy látszik üzleti érzéke nem csak a magyaroknak NINCS):

Welcome to Betfred Live Help. One of our operators will be with you shortly. Thank you for your patience.
Team Leader, Heather: Hi Balint, welcome to Betfred Online Live Support. How may I help you?
BeatTheBalint23: hello i cant find my first depo bonus. can you please check it out for me?
Team Leader, Heather: sure
Team Leader, Heather: z1
Team Leader, Heather: One moment please, whilst I review your account details...
BeatTheBalint23: ty
BeatTheBalint23: if i go to Bunuses at ,y account page
Team Leader, Heather: You're first deposit bonus is in your bonus balance
BeatTheBalint23: yeah but there is an error message
Team Leader, Heather: you have $310 left to redeem
BeatTheBalint23: unable to login
BeatTheBalint23: at bonuses at my account page
Team Leader, Heather: you need to accumulate a further 24 points for the next bonus to release
Team Leader, Heather: unable to login to what?
BeatTheBalint23: thats whai i ask
BeatTheBalint23: let me desribe
BeatTheBalint23: im at my account page.
Team Leader, Heather: on the website?
BeatTheBalint23: there is menu: with home, settings, player tranfer and so on
BeatTheBalint23: no. in the players lobby/my account
Team Leader, Heather: you should not be getting asked to login
Team Leader, Heather: as you are already logged in
BeatTheBalint23: i know
BeatTheBalint23:
Team Leader, Heather: I have never seen this before
Team Leader, Heather: can you please send us a screenshot so we can exactly what you are trying to do?
BeatTheBalint23: it writes: Internal Error- Unable to log in. Please contact Customer Support at support@betfred.com for immediate assistance
Team Leader, Heather: I need to see it
BeatTheBalint23: ok
Team Leader, Heather: need a screenshot
BeatTheBalint23: i moment
BeatTheBalint23: 1
Team Leader, Heather: please email it to support@betfredpoker.com
BeatTheBalint23: ok
Team Leader, Heather: Is there anything else I can help you with in the meantime?
BeatTheBalint23: can you please tell me the exact time when my first depo bonus is over?
Team Leader, Heather: 07/10/11
BeatTheBalint23: that time is already gone. i mean finish, i guess i started that time, right?
BeatTheBalint23: r u there?
Team Leader, Heather: yes
Team Leader, Heather: no the bonsu was credited 07/07/11 and will expire on 07/10/11
Team Leader, Heather: it is the 02/10/11 today
BeatTheBalint23: uhh
Team Leader, Heather: you have five more days to use the bonus funds
BeatTheBalint23: :/ that sounds bad
Team Leader, Heather: the bonus is available for three months
BeatTheBalint23: cant we make it longer? yeah but havent played for like 2
BeatTheBalint23: i have sent you the screenshot anyway
Team Leader, Heather: after the bonus has expired you can contact us and we should be able to re-add the remainder
BeatTheBalint23: no. i want something evidence, that you will do that for sure. i mean i wont deposit again, and see my bonus gone, money up here, and wont get any bonus. sorry. i want something like a promise or substantioation.
Team Leader, Heather: I can not do anything until the bonsu has expired
Team Leader, Heather: there is no attachment in your email
BeatTheBalint23: but you can promise now that you will re-add the remainder?
BeatTheBalint23: there IS!
Team Leader, Heather: No, no promise
Team Leader, Heather: as all bonuses expire after three months
Team Leader, Heather: once it has expired we will review your account
BeatTheBalint23: okay, but then you will lose a player. i know, thats why we are compounding.
Team Leader, Heather: I am sorry you feel that way
Team Leader, Heather: Is there anything else I can help you with?
BeatTheBalint23: lol. so you cant check it out NOW, if you can make the bonus time longer? i mean this is ridicolous.
Team Leader, Heather: No I ahve explained we must wait til the bonus has expired
Team Leader, Heather: You must contact us and we will review your account
BeatTheBalint23: okay. if we cant agree in this, then its time me to find a new iPoker room for my play, where i can get first depo bonus for 90 days. pretty sad. goodbye.
Team Leader, Heather: you have had the first deposit bonus for 90 days
Team Leader, Heather: y7ou just have not converted it
BeatTheBalint23: i know.
Team Leader, Heather: I have told you to come back after it expires
Team Leader, Heather: and a decision can be made then
BeatTheBalint23: i just wanted to make a new agreemant, but now i see its impossible.
Team Leader, Heather: it is not possible now
Team Leader, Heather: you must wait
Team Leader, Heather: then contact us
Team Leader, Heather: and we will be able tor eview your account
Team Leader, Heather: Is there anything else I can help you with?
BeatTheBalint23: okay, but as you can see, i wont deposit then.
BeatTheBalint23: no nothing else. thanks.

ne haragudj de nem ertem mi itt a gondod ??? sztem teljesen normalis volt...majd ha lejar a 90 napod szolj utanna es majd eldontik azok akik ezzel foglalkoznak.. o ezt nem tudja megigerni .

Slynzor eredeti hozzászólása

Mást is ez a hibaüzenet fogad a cashierben pár napja???
"System error (no cashier available), please contact technical support."

Igen, beszeltem a supporttal azt mondtak dolgoznak a kijavitasan
De nem lepodnek meg ha csak az uj ipoker szoftverrel javulna meg ami elmeletileg jovoheten jon...

Ez standard, amikor indítanám betfredet?? Internetkapcsolat rendben. Valakinél még ilyen??

Slynzor eredeti hozzászólása

Ez standard, amikor indítanám betfredet?? Internetkapcsolat rendben. Valakinél még ilyen??

Nekem updatelt.. Az uj lobby egesz jol nez ki...

TomiL eredeti hozzászólása

Nekem updatelt.. Az uj lobby egesz jol nez ki...

Jaja, most mybeten játszom, aztán később még megpróbálom betfredet, de ez katasztrófa, hogy amelyik sng-re regeltem, azt kisebb betűméretre állítja ... fél órát böngészem, hogy most akkor mi is van, melyikre regeltem már.

TomiL eredeti hozzászólása

Nekem updatelt.. Az uj lobby egesz jol nez ki...

Na most elindult betfred, de nekem minden a régi. Elég érdekes...

Sziasztok!

Ebben a teremben jelenleg van RakeBack?

Ks
eGorePro

Sziasztok a befizetési bónusszal kapcsolatosan, kell írni a supportnak, hogy beállítsák, vagy automatikusan a befizetés után látható a bónusz összeg?
Valamint minden 400 pont teljesítése után jóváírnak 5$-t?
Előre is köszönöm a választ!

Most próbáltam regisztrálni a terembe, de sajna nem tudom beállítani pénznemnek a USD-t.
Azok akik mostanában regisztráltak tudtak USD-s számlát csinálni?

Én sem tudtam!